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Oklahoma State University

COVID-19 Updates

To help protect the OSU College of Veterinary Medicine community and those we serve and to help curb the spread of COVID-19, several changes are taking place in our college and teaching hospital.

Years 1 - 4 Online Classes After Spring Break

We will transition to online learning only beginning Monday, March 23. Students were advised to take all instructional materials and devices to prepare for distance learning.

Veterinary Medical Teaching Hospital Operation

Effective at 8 a.m. on Wednesday, March 18, all fourth year students are released from the hospital for online learning only. Faculty are working on innovative approaches to deliver relevant clinical content to these students during this time.

The following changes are also taking place:

  • The Hospital has moved to emergency only. Please call 405-744-7000 if you are not sure if your patient’s condition necessitates an emergency visit.
  • All elective procedures and routine appointments will be rescheduled for a later date.
  • Access to the hospital will be limited to hospital personnel. Curbside admission and discharge only.
  • To limit face-to-face contact, we will take patient history information and relay discharge instructions via phone.
  • Pharmacy refills will be offered M-F, 8-5 and may take longer than normal so please plan ahead.
  • Clients are asked to follow CDC recommendations – wash your hands; if you are feeling ill, stay home; if you have traveled within the last 14 days or been in contact with someone who has traveled within the last 14 days, please stay home.

To minimize the chance of the virus entering the hospital, the hospital is employing curbside admission and discharge only. Only hospital staff, faculty, house officers, Antech laboratory personnel, ABM janitorial staff, and essential facility and equipment maintenance personnel will be allowed to enter the building.

What to expect during your emergency visit:

  • During initial emergency call, hospital personnel will collect all pertinent intake and financial information. Clients will also be asked the three COVID-19 pre-screen questions. A valid driver's license is required to admit patient.
  • Upon arrival, please call (405) 744-7000 and press “0.” Hospital personnel will meet you in the parking lot to take your driver license and admit the patient.
  • Hospital personnel will then acquire the patient, remove personal items and replace with hospital provided items, and give client personal items (leash, carrier, halter).
  • Payment of deposit via credit card over the phone is preferred; however, cash or check will be accepted.
  • Current financial policy remains in effect. View our Financial Policy.
  • In the event of an unstable patient, the veterinary team will be notified immediately to acquire the patient. Admission information and payment will be taken shortly after by phone.
  • Prior to discharge, hospital personnel will contact owners with discharge instructions and answer any questions they may.
  • Hospital personnel will bag all medications, discharge instructions and anything else that needs to be sent home with patient.
  • Hospital personnel will call the owner to verify charges and complete payment.
  • Receipt of payment will be placed in the discharge bag. Patient will be brought to the respective area for pick up by owner.
  1. Have you have been in close contact with a person who is awaiting COVID-19 test results or confirmed to have the Coronavirus?

  2. Do you currently have fever and/or symptoms of lower respiratory illness (such as cough or difficulty breathing), or nausea, vomiting, diarrhea, or abdominal pain?                   

Your answers will not prevent treatment of your animal but will determine what protocol staff follow to accept your animal, i.e., is personal protective equipment warranted. The hospital is only accepting emergency cases at this time.

Veterinarian/Clinic Resources

To view full documents of all the COVID-19 protocols, including a Critical Infrastructure Employee Letter Template, please visit the Referring DVM webpage. We hope this information is helpful to you and your practice during this time.

The Oklahoma Animal Disease Diagnostic Laboratory (OADDL)

OADDL will remain open as it is critical to livestock agriculture and the public health of Oklahoma.

Resources

The following resources are available to learn more about the prevention and spread of COVID–19.

We continue to monitor this changing pandemic. We will strive to make the best decisions using all available information provided to us by the university according to expectations and policies from state and federal public health leaders.